Ripple Foods PBC Privacy Policy.

This Privacy Policy was last updated on May 2, 2018

Ripple Foods PBC. (“Ripple”, “we”, or “us”) takes the privacy and protection of your personal information very seriously. By visiting and using our website, our other online or mobile sites, services, applications or advertisements (“Properties”) or by using any of the services available through the Properties (the “Services”), you acknowledge that you accept the practices and policies outlined in this privacy policy (“Privacy Policy”).

What This Privacy Policy Covers

This Privacy Policy describes Ripple’s practices with respect to Personal Information and Anonymous Information that we collect when you use the Services. This Privacy Policy does not apply to the use of your Personal Information that is collected by third parties that Ripple does not own or control or that do not support Ripple in providing the Services.

“Personal Information”is information that is personally identifiable like names, addresses, e-mail addresses, or phone numbers, as well as other non-public information that is associated with the foregoing.

“Anonymous Information”means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons.

We collect and use Personal Information and Anonymous Information as described in this Privacy Policy from the users of the Services.

BY USING THE SERVICES OR SUBMITTING PERSONAL INFORMATION THROUGH THE SERVICES, YOU EXPRESSLY CONSENT TO THE PROCESSING OF YOUR PERSONAL INFORMATION ACCORDING TO THIS PRIVACY POLICY.

YOUR PERSONAL INFORMATION MAY BE PROCESSED IN THE COUNTRY WHERE IT WAS COLLECTED AS WELL AS OTHER COUNTRIES (INCLUDING THE UNITED STATES) WHERE LAWS REGARDING PROCESSING OF PERSONAL INFORMATION MAY BE LESS STRINGENT THAN THE LAWS IN YOUR COUNTRY AND BY USING THE SERVICES OR SUBMITTING PERSONAL INFORMATION THROUGH THE SERVICES, YOU ARE EXPRESSLY CONSENTING TO SUCH PROCESSING.

What information do we collect?

Information you provide us: We may collect the following Personal Information when you voluntarily provide it to us through a number of features available on the Properties. For example:<

Your participation in any of these activities is voluntary and we only use the personal information that you provide for the purposes for which it was collected. You will always have the opportunity to “unsubscribe” from receiving e-mail or other communication at any time.

Information we collect automatically:

Information we collect through Third Parties

Online Advertising


To provide you a more relevant and interesting experience, we may work with third party companies to display ads elsewhere on the Internet. These companies may use cookies (a small text file), pixels, or similar technologies that are placed in browsers to gather information about your visits to Ripple Properties as well as your visits elsewhere on the Internet. These companies use this information to provide you more relevant advertising known as interest-based advertising. Some of these companies may be participants in the Digital Advertising Alliance (“DAA”). The DAA offers a choice mechanism with respect to certain types of data collection and use. Visit www.aboutads.info to exercise choice with respect to participants of the DAA. If you change computers or browsers, use multiple computers or browsers, or delete your cookies, you may need to repeat this process for each computer and each browser.

How do we use the information we collect?


In general, we use the information (including Personal Information) you submit to us or third parties who work on behalf of or with us to respond to requests you make or to improve our Services and better meet the needs of our consumers. Examples of how we might use this information include:

What information do we share?

We will NEVER sell your Personal Information. Except as otherwise stated in this Privacy Policy, we do not disclose to or share your Personal Information with third parties, unless you ask or authorize us to do so.

We may provide your Personal Information to third party service providers and suppliers who work on behalf of or with us to provide you with some of the services and features of the Services and to help us communicate with our users (including in connection with payments). However, these service providers and suppliers do not have any independent right to use this information except to help us provide the Services.

In the event Ripple goes through a business transition such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information will likely be among the assets transferred. You acknowledge that such transfers may occur, and that any acquirer of Ripple or its assets may continue to use your Personal Information as set forth in this Privacy Policy. You hereby consent to Ripple sharing your Personal Information under the above circumstances.

We may (and you authorize us to) disclose information we have collected from and about you (including Personal Information) if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; (b) to enforce any agreement we may have entered into with you and to enforce the Privacy Policy; or (c) to protect and defend the rights or property of us, other users of the Properties, or third parties.

We may offer community features and public interactive forums through our Properties, like discussion boards, product reviews, chat rooms, forums, wikis, social networking platforms and blogs. When you participate in such offerings, your username and other Personal Information you choose to provide or communicate in these public spaces may be seen by others, and you should exercise caution when disclosing such information and realize that information you post could remain viewable in cached or archived webpages or copied and stored by other users even after you remove it. We cannot control the actions of other users of our Properties, and we are not responsible for the results of your postings. Furthermore, when you participate in these interactive features, you may be agreeing to terms of use that, among other things, allow us to use your name and other information in our marketing and advertising.

We may share Anonymous Information that cannot identify you with third parties. For example, we may disclose the number of visitors to our websites, the number of people who have downloaded a particular coupon or the number of people from a certain state who purchased a Product from our third party partner.

What choices do you have regarding your Personal Information?

We will include unsubscribe instructions in each newsletter or promotional communication you receive from us.

We may send you service-related announcements (such as, but not limited to, notice that we have changed the Services or this Privacy Policy) when we believe it is necessary to do so. You may not opt-out of these communications, which are not promotional in nature, but if you do not wish to receive these announcements, you have the option to terminate your status as a Ripple newsletter subscriber. You understand that any such termination of your Ripple newsletter subscriber status may involve deletion of your Personal Information from our live databases. Ripple will not have any liability whatsoever to you for any termination of your account or related deletion of your information.

When we delete information that we have collected from or about you, it will be deleted from our active databases, but may remain in our archives.

Links to Other Websites

The Services may contain links to other websites that are not owned or controlled by Ripple. This includes links from advertisers, sponsors and/or partners that may use our logo(s) as part of a co–branding or co–marketing agreement. The provision of such links does not signify our endorsement of such websites, location or its contents. We have no control over, do not review and are not responsible for the privacy policies of or content displayed on such other websites. Please be aware that the terms of the Privacy Policy do not apply to any outside websites (including, but not limited to, any of our e-commerce providers).

Shopify

Our Online Store is hosted on by Shopify Inc. (“Shopify”). They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify online application. They store your data on a secure server behind a firewall to keep it protected from unauthorized access or disclosure. 

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.  However, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you require 100% security, do not correspond or transmit data over the Internet or through email. To the maximum extent allowed by applicable law, Ripple will not accept liability for direct or indirect losses arising from lost or stolen data (including your Personal Information).

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.  However, you understand and agree that Ripple is not responsible for Shopify’s (or any other third party’s) privacy policies, statements, content, or data handling practices on other websites.

Privacy of Minors

We do not intentionally collect or maintain information from persons under the age of 13. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records. We also recommend that parents monitor their children’s Internet activities and learn and employ software or other tools that can help their children enjoy their online experience without compromising their personal safety or allowing them to use the Internet in a manner inconsistent with their parent/guardian’s preferences.

Security and Confidentiality

Ripple has put in place commercially reasonable and appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no company, including Ripple, can fully eliminate security risks associated with Personal Information.

Ripple restricts authorized access to your Personal Information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. We also require that third parties providing services on our behalf protect Personal Information and not use it for purposes other than providing assistance to Ripple.

International:

Because we are a global company, your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our Properties, you consent to the transfer of information to countries outside your country of residence, including the United States, which may have different data protection rules than in your country.

Changes in this Privacy Policy

We may amend this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you through one of our Properties or, if you have provided your e-mail address, by e-mail. You agree that such amended Privacy Policy will be effective thirty (30) days after being posted or sent to you, and your continued access to one of our Properties or use of the Service after that time shall constitute your acceptance of the amended Privacy Policy.

Contact Us

If you have any questions or suggestions regarding our Privacy Policy please contact us by sending us an e-mail to info@ripplefoods.com.

Dairy-Free. As It Should Be.